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How to Handle Negative Reviews

How to Handle Negative Reviews

With all the rating services on sites like Amazon and Yelp, it’s not a question of whether your tax firm will receive a negative review, only when. Every tax and accounting firm must know how to handle these negative reviews. Here are some hints: The best...
Online Reviews Simplified: Easy Tips to Get Started

Online Reviews Simplified: Easy Tips to Get Started

Many factors play into a potential client’s decision to hire an accountant, but one thing is clear — online reviews are at the top of the list. A recent study by BrightLocal reveals that 91 percent of people read online reviews before making a purchasing decision, and...